GENERAL MANAGER
Lead with impact! We’re seeking a dynamic General Manager to drive growth, inspire teams, and deliver excellence. If you’re strategic, results-driven, and thrive on leadership join us!
Purpose Draughts is a trailblazer in experiential hospitality, redefining board games for a modern audience. Our mission is to entertain our guests with amazing food and drink whilst providing a healthy balance between the analogue and digital world. We do this by creating welcoming spaces that encourage people to be present and connect with each other, playing any of the 1000 unique board games on our shelves.
Our venues are uniquely designed to provide the perfect intimate atmosphere to enjoy our great service, food and drinks and games experience.
Overview of Role:
We are looking for an experienced and charismatic General Manager who is passionate about working with our high performing teams in delivering a market-leading customer experience.
The role’s primary responsibilities will include overseeing the day-to-day management of the site, focusing on our people, customers and financials.
All our managers are fully hands on in delivering our company values with everyone they engage with. They are obsessed with delivering the right vibe for our customers to enjoy and will show genuine care when working with their team
You will work directly with our senior leadership team who are there to support you in your role and allow you to focus on delivering a great experience.
What We Are Looking For
The ideal candidate has experience leading big teams and is a natural leader who others look to for support and direction. They are approachable, engaged and steady on shift, no matter how busy it gets. They believe the people story is key to a great business and lead with care rather than ego. They are proactive, commercially aware and take pride in the detail. Whether juggling multiple tasks or guiding a team through a challenge, they stay calm, think ahead and communicate clearly. They are motivated to grow, always learning better ways to operate, and know how to lift a room without losing focus. They bring warmth, consistency and a mindset of “what can I do to help” every single day.
What You Get
At Draughts, every team member is part of a group that values creativity, curiosity and connection. As a growing brand with big ideas, there is the chance to shape how the business evolves. Development is supported, ideas are welcomed, and staff are surrounded by people who care about what they do. The team works hard, learns together and has a lot of fun doing it. And yes, there are always games. Lots of games.
Job Types: Full-time, Permanent
- Department
- Operations
- Role
- General Manager
- Locations
- Draughts Stratford
About Draughts
Draughts began in 2014 with a simple idea and a whole lot of belief. In a fast, digital world, we wanted to create places where people could slow down and connect again; face to face. Our first venue opened in a railway arch in Haggerston, followed by new spaces in Waterloo, Dalston and now in Stratford , each transformed from empty shells into warm, vibrant destinations filled with laughter and conversation.
Driven by passion, perseverance, and purpose, we’ve grown into one of London’s most loved destinations for connection, through play, food, and drink; and we’re proud to keep that spirit alive in every venue we build.
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